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Phone System

in Tier 1

8×8 Phone System

The 8×8 Phone System is a full featured phone system that has many features:

    • Phone Extensions
    • 3-way Calling
    • Conference Calls
    • On Hold with/Music
  • Voicemail
  • Call Transfer
  • Call Forwarding
  • And more!

Virtual Office

The Virtual Office Call Controller fits in the corner of your desktop screen.  You can use it as you would a telephone.  virtual-officeYou can dial a number, answer a call, or even chat with another dispatcher on our phone system.

A – The big red A in the image is where you see your users profile and where you can change your status from ‘green’ (available) to several other statuses like ‘Do Not Disturb’.

B – The big red B in the image shows a list of other dispatchers and will let you know who is on the phone or available along with icons to call them or send them a chat.

Favorites

You place all the dispatchers in your “Favorites”.  You can locate them in your Contacts  and view the “All” tab.  Hover over the contact you want to add to favorites and click on the blue star that appears in the pop out window.  When done your Favorites tab should look like this.

favorites

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